In the o ces of the Franchise Tax Board in San Francisco, my cousin Shirley Greenblatt was known for making waves. This was in the ’70s, and her co-worker Anita Pagán remembers watching in fascination as Shirley, a tax collector, would launch into one of her famous outbursts.

“She would stand up and throw her stuff on the ground and start telling o the manager,” says Pagán. “Everyone in the place would stop, and we’d kind of sit and wait for her to finish….

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